Use of Metrics in High Maturity Organizations
نویسنده
چکیده
A high maturity organization is expected to use metrics heavily for process and project management. A study was conducted to understand how some of the high maturity organizations use metrics. This report summarizes the similarities found in the use of metrics, focusing on the metrics infrastructure employed, use of metrics in project planning, use of metrics in monitoring and controlling a project, and use of metrics for the improvement of the overall process.
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